Welcome to PI Associates

Welcome to Pi Associates

Pi Associates is an expert training, organisation development, management development and consulting practice. Established in 1988, we are based in Wales
but work across the U.K, and in many overseas locations.

Services & Processes

We are very experienced in the design, planning, managing and delivery of change, facilitation, training, coaching and development programmes. We have, and continue, to work at the very highest levels (CEOs, Medical Directors), and with senior and middle managers in both operational and strategic settings.

How we work

Pi Associates has worked on both large and small scale projects. In both cases our approach is the same - to work with our clients to make sustainable improvements in provision and management. This means creating partnerships and productive relationships with our clients so that we can:

  • Manage projects efficiently
  • Bring to bear best practice processes
  • Bring to bear high quality staff
  • Create a legacy of learning in client organisations
  • Listen and act on client feedback

Our services include

Management & Leadership Development Programmes:

All of our training services are bespoke; written and delivered to meet the specific needs of individual clients organisations. They are up-to-date., professionally delivered and engaging and may be delivered as individual events or as part of a larger programme. Typical examples include:

  • Leadership in a changing world
  • Making a business case
  • Creativity and problem solving
  • Job planning
  • Action/mutual learning programmes
  • Leadership for aspiring managers
  • Building high performance teams
  • Developing your team
  • Negotiation skills
  • Effective influencing skills
  • Project management - the essentials
  • Marketing for non-marketing managers
  • Creative thinking for managers
  • Managing the courageous conversations
  • Presentation skills
  • Report writing and case building
  • Decision making and problem solving for managers
  • Improving communication in organisations and teams
  • Developing performance appraisal skills
  • Time management and priority setting
  • Recruitment and selection - the essentials
  • Training the trainers
  • Developing strategic thinking
  • Coaching and mentoring skills
  • Finance for non-financial managers
  • Developing performance management
  • Managing transition and change
  • Moving to self-managing teams
  • Making meetings work
  • Quality assurance - the essentials
  • Understanding organisational culture

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Typical Consulting Services

Organisation development and business planning projects, development and assessment centres, working with representative organisations to improve effectiveness, customer/community/client/patient participation, service evaluation assignments, partnership development (e.g. following merger, reorganisation, and restructuring), strategic reviews of organisational effectiveness, planning processes and restructuring implementation, implementing new processes (e.g. appraisal), research assignments, consultation assignments, capacity building.

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Organisational Development

Typical assignmements include

Client challenge

Our response

Client benefit

Making a new structure work, following merger, demerger or reorganisation

A bespoke organisation development programme to help manage the transition from the old to the new, including personal coaching, team development, practical new skills development

  • distinctively improved teamworking
  • distinctively shorter lead in time before the new organisation becomes effective
  • greater return

Changing roles in an existing organisation

A programme of coaching, group learning and group action learning focused on the new roles, including leadership skills, negotiation skills and personal effectiveness skills

  • faster value within the organisation
  • a more committed and enthusiastic workforce
  • a smoother transition
  • a legacy of teamworking and learning

The introduction of self - managing teams

A process of coaching, including communication skills and personal effectiveness skills and system design to ensure that teams become active quickly

  • reduction in overhead
  • effective teams
  • teams more willing to manage for themselves
  • less dependency on management

Creating cost and profit centres within the organisation

A programme of learning to develop business skills within the organisation such as business planning, market planning, financial analysis and management and target setting

  • a workforce more attuned to business needs
  • a workforce able to manage business needs as well as product or service needs
  • clear profit and cost assignment

A programme of individual and group learning and development including: The need to develop middle managers

  • Skills analysis
  • Personal styles analysis (inc. psychometrics, team roles, negotiation style, leadership style)
  • Learning on negotiation, decision making, making a presentation, making a business case, team development, finance skills, project management skills, managing difficult people)
  • Accreditation of the programme
  • Exposure to mentoring
  • a more skilled workforce
  • a more confident workforce
  • a shared language across the organisation
  • more effective networking across the organisation

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Publications

We have published materials both for public and for in-house purposes, including a number of high profile refereed publications. Examples include:

A chapter in the Oxford Handbook of Public Health Practice, 2006, Pencheon D (ed), Management's O.K! Development and Training for the Manager in Health and Personal Social Services (1991) by Coote, Jones and Kelly; published by Winslow Press, In Pursuit of Quality (1992) by Jones and Coote; MHNA, Negotiation's O.K! Developing Negotiation Skills (1992) by Coote and Kuhlmann; published by Winslow Press, Managing Change (1993) by Jones and Kuhlmann; published by Winslow Press, Reaching Agreement: Essential Negotiation Skills for Careers Advisers  (1994) by Coote, Kuhlmann and Connick; published by PiCS Publications, Clinical Audit in Community Dentistry (1996) edited by Jones; published by BDA Publishers, The Presentation of Clinical Audit Outcomes (1997) by Jones et al; published by BDA Publishers, What Clinical Directors Don't Need to Know (1997) by Jones and Esau; published by NHS Staff College together with over 40 articles in different refereed journals and edited books.

Editing various books published by The Society for the Advancement of Games and Simulations in Education and Training, Co author (with Annabelle Mark) of a Chapter on Team Development in the Oxford Handbook of Public Health, 2006, OUP.

Writing bespoke manuals and handbooks as commissioned by various clients - on such topics as Mentoring, Coaching, Handling Conflict, Presentation Skills, Handling and Participating in Meetings Effectively, Recruitment and Selection.

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PI Associates
17 Maes y Sarn, Pentyrch, Cardiff CF15 9QQ
Telephone: +44 (0)29 2089 0875 Fax: +44 (0)29 2089 0875

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