Our Credentials

Leadership, management and organisation development has been Pi Associates’ core business for 20 years and has been enhanced for 2008 by the addition of new team members with considerable expertise and experience in these domains.

Pi’s Evidence of Strategic approach.

Pi has considerable experience of working at a strategic level. Pi team members have at various times acted as consultants to strategic partnerships, public service providing and commissioning Boards across sectors and more recently since the Beecham Report to the evolving Local Service Boards. In addition we have facilitated leadership programmes for senior executives.  

Pi’s Experience of Public Service Transformational Change

Pi Associates has experience in the UK and internationally in supporting public service organisations that have undergone major transformational change. We believe we have the credentials, transferable skills and appropriate capacity to deliver relevant training and OD interventions to contribute effectively to organisation development.

Internationally we have worked at Ministerial advice level in transforming public services from direct state control systems to more market orientated contracting systems. We have also been involved with supporting organisations implementing major transformational change in the UK following legislative reform resulting in major changes to the methods of delivering careers and education business services, mental health and learning disability services and economic regeneration services.

Particular Functional Expertise

The Pi Team is particularly able to support individuals/organisations in Health and Social Care Sector, the Third Sector and working within Partnerships. However, the range of expertise and transferable skills within the Pi Team means that there is very broad experience across the public sector.

In the private sector Pi has worked at board senior executive and senior manager level providing leadership programmes, change management and cultural transformation projects. We have also been heavily involved in skills development for senior managers in this sector.

Experience in diagnosing OD change needs

Organisational Development is concerned with an organisation’s:

• health;
• effectiveness;
• capacity to solve problems;
• ability to adapt and change;
• ability to create a high quality of life for its employees

Any successful intervention must be based on a thorough and accurate analysis of where the root of the problem is and what the effects on the organisation of the intervention are likely to be. Our approach to organisational development diagnosis would start with an analysis of the organisation’s current position, including consideration of previous interventions, and the key issues faced in delivering operational and business plans through dialogue with key players.

This needs assessment could involve one, or a combination, of the following methods of collecting information.

• Interviews
• Focus Groups
• Questionnaire
• ‘360’ Assessment
• SWOT

The eventual diagnosis would be discussed and agreed with the client to inform the next stage of the process and agree the most effective way forward to address the issues.

Evidence of Flexible Interventions

All of Pi Associate’s interventions are based on a thorough analysis of the problem, the issues and the most appropriate intervention. The Pi Team can draw on a wide range of expertise and skills that would ensure that the most appropriate intervention is made. Pi will also look outside the immediate team to find skills and experience that may be needed to build on those within the team. Pi has worked collaboratively and succesfully with other organisations.

Evidence of capacity building

Capacity building is defined as the "process of developing and strengthening the skills, instincts, abilities, processes and resources that organisations and communities need to survive, adapt, and thrive in the fast-changing world.[ Philbin, A, (1996) Capacity Building in Social Justice Organisations, Ford Foundation,]

Capacity building refers to activities that improve an organisation’s ability to achieve its mission or a person’s ability to define and realise his/her goals or to do his/her job more effectively. For organisations, capacity building may relate to almost any aspect of its work: improved governance, leadership, mission and strategy, administration (including human resources, financial management, and legal matters), programme development and implementation, fundraising and income generation, diversity, partnerships and collaboration, evaluation, advocacy and policy change, marketing, positioning and planning. For individuals, capacity building may relate to leadership development, advocacy skills, training/speaking abilities, technical skills, organising skills, and other areas of personal and professional development.

The Pi Team can draw on expertise and skills to address all of the issues defined above and many of the projects that it has been involved with in the past have been based on a capacity building requirement.

Pi´s Learning Oriented Culture

Pi Associates is a learning organisation that believes in investing time and effort in professional development. Individual members of the Pi team continue to undertake professional development through a wide range of initiatives. We have a very broad experience with all the team members having worked across sectors and across professional domains. We have undertaken cross sector secondments and have considerable international experience in developing countries This has enabled us to build a broad range of transferable knowledge, skills and practical techniques that can be applied to help organisations and individuals meet the needs of the rapidly changing environment. On a formal level Pi has also committed itself to the Investors in People Standard.

Mainstreaming equalities, social justice sustainable development

Our approach is to seek to maximise the potential service delivery benefits of mainstreaming all aspects of equalities and diversity, not merely to meet basic legislative compliance requirements.

In Wales members of our team have been involved with:

• working with EQUAL programmes in Wales (on employment and enterprise)
• supporting the development of the Ethnic Business Support Programme/ Organisation
• advising Government Departments and other organisations on mainstreaming bilingualism into regeneration and economic development, including within European Structural Funds
• formulating the Potentia programme (the national enterprise programme for mainstreaming support to women, ethnic minorities, disabled people, over 50’s)
• working with Public Service Organisations to agree action plans towards meeting the Equality Duties
• carrying out Equal Pay Reviews and Agreeing Action Plans for implementing Equal Pay
• providing advisor services to the SME Equality Project, providing consultancy services to business owners, managers and staff to increase innovation and promote best practice in recruitment and employment opportunities for women, people from minority ethnic groups and people with disabilities
• working with managers in the public and private sectors to develop management skills particularly in the fields of human resource management, diversity and equality
• providing diversity training and facilitating working groups to mainstream initiatives
• completion of consultation on service requirements for the Commission For Quality and Human Rights, Wales Transition Team

Clients

Amongst our clients we number many organisations and the following are examples of clients with whom we have worked recently.

Internationally with Ministries

• Ministry of Labor, Health and Social Affairs, Government of Georgia
• Ministry of Health, Republic of Armenia
• Ministry of Public Health, Afghanistan.
• Ministry of Health, Government of Indonesia
• Ministry of Health, Government of Belize
• Ministry of Health Government of Jamaica
• Ministry of Health, Syrian Arab Republic,
• Ministry of Health, Trinidad and Tobago
• Coast Province Health Governate, Kenya
• State Health Ministries (4), Federal Republic of Nigeria

Private sector

• ASDA/George
• NextPharma
• Royal Bank of Scotland
• Mearsk Logistics
• NYK Logistics
• Nissan

UK Public Services

• The British Council
• Peninsula College of Medicine and Dentistry
• South West Deanery University of Bristol
• British Dental Association
• Thames and Chiltern Trust
• Torbay Council
• Avon and Wiltshire NHS Trust
• South Hams and West Devon Primary Care Trust
• Plymouth Hospitals NHS Trust
• East Somerset PCT
• West Sussex Partnership Trust
• Gloucestershire NHS Trust

Wales Public Services

• Welsh Assembly Government
• Bridgend County Borough Council
• Cardiff City Council
• Newport City Council
• North Wales Clinical School
• Cardiff Colleges of Medicine and Dental School
• Rhondda Cynon Taff County Borough Council
• The Learning Disabilities Council for Wales
• The Care Council for Wales
• Careers Wales
• Conwy County Borough Council
• Ceredigion LHB and County Council
• Pembrokeshire LHB
• Rhondda Cynon Taff LHB
• University of Cardiff College of Medicine and Dentistry
• NW Wales NHS Trust
• Gwent Healthcare NHS Trust
• Swansea Healthcare NHS Trust
• Bromorgannwg NHS Trust’

PI Associates
17 Maes y Sarn, Pentyrch, Cardiff CF15 9QQ
Telephone: +44 (0)29 2089 0875 Fax: +44 (0)29 2089 0875

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